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Terms & Conditions
What is included in the costs?
Our Prices, on per person basis, as detailed with each tour
Include: * All ground Transport and airport
transfers *
All accommodation on twin sharing with Breakfast * Restricted area
permits where required * Entrance fees at monuments * English Speaking
Local
guides * Any local taxes to authorities such as toll tax * Reconfirmation
of your onward flight at least 72 hours before your departure *
What is not included in the costs?
* International Air Fares * Lunch and Dinner during the tour unless specified
* Soft Drinks/Mineral water * Visa Fees and Airport taxes * Excess
baggage payment or date change charges as may be levied by airlines
for any reason * Travel insurance * Any expenses of personal nature
- shopping, cigarettes, alcoholic beverages, tips, laundry, phone calls,
internet access etc * Extensions of stay in India, Nepal, Tibet or
Bhutan due to flight cancellations or natural disasters * Additional
personal Video / Camera / Equipment usage fees charged at monuments/Wildlife
Parks etc * A Foreign language speaking guide (except English) *
Will there be any hidden costs involved?
* There are no hidden costs involved in the prices quoted to you under
the terms specified. However we act as agents for Hotels/Airlines
booked for your tour and all rates for the same are based on the
prevailing
rates as negotiated by us including taxes. If the hotel/airline modify
their rates or terms and conditions, at their discretion it is a
situation beyond our control. If there is a sudden unfavourable
change in price
of fuel, scheduled air fares, published hotel tariffs, or changes
due to Government imposed levies and currency exchange rates fluctuation
the company reserves the right to alter the quoted price of the tour
and send you an amended invoice for the same. If the amended rates
are more than 10% higher than previously quoted rates you as the
guest
have the right to cancel your reservation and receive a full refund
minus administrative charges.
How do I book the flights?
* Please use the more... link above *
What are the payment terms?
* The prerequisite deposit of 25% of total tour cost should be sent to
our office to confirm your place at least 90 days before the commencement
of the tour * The full balance is due and payable 30 days prior to
arrival * Your bookings may be considered cancelled if the full balance
is not received by that time *
How do I make the payment? Can I pay by Credit Card?
* You can make payments by Bank Transfers or Bank Drafts in Euro /
US Dollars / British Pounds * We regret at present we are unable
to
accept credit
card payments *
What happens if the tour is cancelled?
* Should the no. of participants booked on any trip not meet the minimum
requirement for us to operate that trip, we reserve the right to cancel
the trip. Your payment will be refunded, if we are unable to transfer
you to another trip/holiday option to your satisfaction * It may become
necessary, due to weather, local conditions, strikes, insurgency, politics,
or various other reasons, to make changes to trip itineraries, no refund
shall be considered in event of such a change *
What happens if I miss my flight?
* We take no responsibility for any delays/cancellations of flight, train
or any other mode of transport * If your ticket is waitlisted it is
your responsibility to ensure that you have a confirmed seat before
you travel. We only refer you to our preferred flights consolidator
as their agents, you are under no pressure to reserve through them
* Your travel insurance should cover you for flight cancellations and
misses *
How can I cancel my booking?
* Should you have to cancel your trip we must receive notice in writing,
either by e-mail or fax. If this is received more than 30 days prior
to departure, 50% of your deposit will be forfeited. If cancellation
is received less than 30 days in advance, but after full payment is
received, will be subject to following forfeit:
· 30 - 20 Days - 20% of Total trip cost
· 19 - 15 days - 50% of Total trip cost
· less than 14 days - 100% of trip cost
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General Questions:
How
Do I get visa?
You must have a valid passport valid for at least 6 months beyond your
return date.
India: You should apply for a Tourist Visa at the Indian High Commission
in your area/country. All foreign nationals require visa to enter India.
However, there are some relaxations for Bhutanese and Nepalese nationals.
Details and types of visa and the fee may be obtained from the Embassy
of India. Four passport size photographs are needed for obtaining a visa.
Nepal: You can apply for a visa before departure from your country. It
is also possible to get a visa to Nepal on arrival but we suggest you
contact us for the same before starting your trip
Bhutan, Tibet: We can arrange for your visa to these countries. You will
have to send us a copy of your passport.
How can
I extend my visa in India?
Tourist visas can be extended by three months at the foreigner's registration
office in New Delhi, Mumbai, Calcutta and Chennai or, with the Superintendent
of Police at any District Headquarters.
What Medicines / Inoculations do I need for travel to this area?
You do not need any inoculations, but it is advisable to take precaution
against Malaria. Do consult your doctor before starting the dose. No
certificate required. In case you are planning a high altitude tour
make sure you carry altitude sickness tablets. It is also advisable
to carry some basic headache and diarrhoea medication.
Other health facts
Yellow fever: Any person (including infants) arriving by air or sea without
a certificate is detained in isolation for a period up to 6 days if
arriving within 6 days of departing from an infected area.
What if I fall sick on the tour?
You are responsible for ensuring that you are in a fit and healthy
enough condition to travel. Your Travel Insurance MUST cover you
for Medical
emergencies. We will ensure you are referred to the nearest Hospital/Doctor
should you fall sick while travelling with us. If you suffer any
allergies to food or any other things please inform us in advance.
You must also
carry the required medication in case you suffer from any allergies.
There are state-operated facilities in all towns and cities and private
consultants and specialists in urban areas. We also hope you will
take the right precaution against food (especially hot spicy food)
and drinks in a foreign country. For people with delicate digestive
systems it
is advisable to drink bottled mineral water, this is widely available.
What are the customs and Immigration regulations?
All personal objects, which are required in India, are free from duty.
Under this heading fall personal jewellery, presents up to a value
of Rs. 600, 200 cigarettes, 50 cigars and 0.95 l alcoholic beverages.
Professional material and articles which have a high value can only
be imported duty free if the traveller gives a written undertaking
that these articles will be re-exported. We do not take the responsibility
for customs and Immigration Clearance, and can only receive our guests
outside of the Immigration area once they have completed all formalities.
It is the guest's responsibility to declare any custom dutiable goods
on arrival. It is also your responsibility to fulfil all applicable
health and medical regulations. If you need more information on this
ask us or contact the Indian Embassy in your country.
Currency Regulations
Foreign Currency. It is advisable to carry a mix of cash and travelers
cheques to guard against any situation. US Dollars are the easiest
currency to change with pound sterling coming a close second. Other
hard currencies such as Yen, French Francs, Deutsche Mark can also
be changed in tourist areas and big cities. There are no restrictions
on the amount of foreign currency or travellers' cheques a tourist
may import, provided a Declaration Form is completed on arrival by
the tourists if they enter the country with US$10,000 or its equivalent
in any other currency. This will facilitate the exchange of imported
currency as well as the export of unspent currency on departure or
for tax clearance certificates. Cash, bank notes and travelers' cheques
up to US$2.500 or equivalent need not be declared at the time of entry.
Any money in the form of travellers' cheques, drafts, bills, cheques,
etc. which tourists wish to convert into Indian currency should be
exchanged only through authorised money changers.
Telephone/Communication Facilities are not good or easily accessible
Fax / Telex / Telegram: International 24-hours service from large hotels
and telegraph offices in major cities.
Telephone: Telephone calls to most countries are now direct. There are
telephone facilities between most of the cities and towns. The international
direct dialling code for India is +91 . There are Public Telephone booths
in all big cities and towns and even in most small ones. However In remote
areas these may be few and far between.
Internet access is also available in most big cities and towns.
I can only travel to India, Nepal, Bhutan and Tibet on a package tour
You can take a tailor made holiday and travel independently in India
and Nepal. However on restricted circuits Government regulations
do not allow travelling of less than 4 persons + driver. Personal
particulars
of the travellers (passport & visa details in case of foreign
tourists) are needed a week in advance to seek written permission
on restricted
circuits.
For Bhutan and Tibet certain special permits are required for foreign
guests and as per govt rules tours have to be all inclusive, organised
through a Government recognised Tour operator.
T- Shirts - It is improper to wear T-shirts, its considered underwear.
Wearing T Shirts is quite acceptable for both men and women. But Ladies
should avoid tight T Shirts, strapless dresses or very short skirts,
and avoid going Bra less if wearing a sheer dress or shirt. A lot of
tourists do, but it just makes you more open to stares and that is
horrible. Ideal clothes are loose cotton tops/T Shirts and pants, for
both men and women. It will keep you cool and protect you from the
hot sun. And don't forget to take a few caps/hats along because the
sun can be very strong during the day.
Leather - It is unacceptable to wear leather clothes and accessories
in India.
Not at all! India does revere cows as Holy, but that does not mean leather
is not worn. In fact most young Indians now wear leather jackets, trousers
and gloves.
